Desperate Account Managers: How to Work with Clients Without Stress and Problems. A Desk Book for Account Managers, Project Managers and Freelancers
3 hrs. 37 min.
Language
Russian
Author
Boris Shpirt
Author
Boris Shpirt
Narrator
Boris Shpirt
Narrator
Boris Shpirt
Description
Proper relations with a client are the key to long-term cooperation and successful sales. Creating them is not easy, and keeping and strengthening them is even harder. What should you do so that even the most “difficult” client remains satisfied? How do you work with manipulating clients? How do you say “no” to a client correctly without letting conflicts arise? How to be flexible, but not to “give in”? Practical answers and real examples from the author’s experience—Boris Shpirt, an experienced specialist in client service and sales—are provided for all these questions.
You’ll learn how to make the “client–contractor” relationship mutually beneficial, and reading this book will help you remember what matters most.
You’ll learn how to make the “client–contractor” relationship mutually beneficial, and reading this book will help you remember what matters most.
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