The book examines the sharpest and most conflict-prone topics of digital etiquette, along with typical situations that often cause irritation. Among them: how to tactfully ask not to send voice messages; how to respond to endless “holiday” pictures in chats; what to do when during a conversation a person constantly gets distracted by their phone; how to teach acquaintances not to call without advance notice; how to react to unsolicited advice and criticism on social networks; how to set boundaries when colleagues write about work at any time; how to protect yourself from useless calls and meetings; what to do if you don’t get replies to your messages; and how to act when your content is used illegally online. In the end, you will get a clear step-by-step approach that helps you sort out any unpleasant situation, choose the correct response when rules are broken, and make online communication more comfortable, convenient, and effective.