The result of negotiations directly depends on how the conversation is conducted. According to Lars-Johan Ege, an experienced Swedish negotiator who works with the FBI hostages division, negotiations can be considered successful only when both sides are satisfied and, therefore, happy. In this book, the author describes 5 ways to reach agreement with anyone. By following these instructions, you won’t just maximize your chances of getting a positive response to all your ideas and proposals—you’ll also be able to find common ground with people who have an entirely different view of life.