Authors: Mark Goulston, Abraham Kluge, Jacqueline Carter, Peter Bregman, Guy Itzhakov, Jack Zenger, Joseph Folkman, Kira Shabram, Christian Riordan, Leonard Stevens, Muriel Wilkins, Nilofer Merchant, Ralph Nichols, Rasmus Hоggard, Ron Friedman, Sandra Robinson, Sara Carmichael, Amy Jen Su
A pocket-format HBR collection of articles on the topic of mindful listening.
Harvard Business Review is a monthly academic, popular journal devoted to various issues of business management. Published since 1922 by the Harvard Business School.
The journal’s authors and the authors of articles included in the HBR guide series are leading consultants on time management, leadership, evidence-based working approaches, executives of well-known companies, scholars, psychologists, and coaches.
What listening really means. A good listener energizes you and clarifies your thinking—Jack Zenger and Joseph Folkman
What gets in the way of listening. Break your internal barriers—Jen Su and Muriel Wilkins
The skill of listening. How your emotions affect what you hear—Ralph Nichols and Leonard Stevens
Three ways to listen with empathy—advice for leaders. See things from their perspective—Christine Riordan
If you want to become an outstanding leader, learn presence. Be attentive to where your attention is—R. Hugard J. Carter — Rasmus Hugard, Jacqueline Carter
How to learn to listen. Help others share—Sara Carmichael, interview with Mark Goulston
How to get someone to change their mind. Be silent and listen. Leave your opinion behind and find out what motivates others—Nilofer Merchant
How to defuse an emotionally tense conversation with a colleague. Developing relationships when listening alone isn’t enough—Ron Friedman
Listening skills help people change. Before giving feedback, listen to your employees—Guy Itzhakov and Abraham Kluge
If you are the person colleagues confide in. Are your productivity and mental health at risk?—Sandra Robinson and Kira Shabram
How to deal with the inner voice. When you need to listen to your inner critic and when you don’t—Peter Bregman