The Art of Listening: The Key Skill of a Manager
6 hrs. 26 min.
Language
Russian
Author
Bernard Ferrari
Author
Bernard Ferrari
Narrator
Petr Kaledin
Narrator
Petr Kaledin
Description
Nothing leads to bad decisions as often as not being able to listen. The good news is that this skill can be developed, just like any other. This book will teach you to be an attentive listener, so that you can better understand your conversation partner and set the tone in any discussion. And it will also help you make better decisions in your business.
The author shows how to turn a “tin ear” into platinum. Here are some of his ideas:
Listening is hard work, not a passive activity
Listening means asking questions, challenging assumptions, and understanding the context of communication
Listening helps increase focus, efficiency, and the likelihood of making the right decision
Listening can be the difference between a long and a short career for a manager
The author shows how to turn a “tin ear” into platinum. Here are some of his ideas:
Listening is hard work, not a passive activity
Listening means asking questions, challenging assumptions, and understanding the context of communication
Listening helps increase focus, efficiency, and the likelihood of making the right decision
Listening can be the difference between a long and a short career for a manager
04:16
01-predislovie
16:22
02-vvedenie
15:01
03-chast-1-glava-1
19:18
04-glava-2
27:10
05-glava-3
26:21
06-glava-4
33:12
07-glava-5
28:14
08-glava-6
10:47
09-chast-2
22:56
10-glava-7
30:16
11-glava-8
30:01
12-glava-9
27:14
13-glava-10
26:39
14-glava-11
04:44
15-chast-3
24:41
16-glava-12
22:35
17-glava-13
16:25
18-zakluchenie
