Trollology: How to Neutralize Haters and Resist Them on Social Media

Trolls are the curse of the internet. They hurt us, drive us crazy, and make us explode with hurt. Many people refuse to blog—they have things to say, but they don’t want to become trolls’ victims. And some delete their accounts from social media altogether. But there is another way: “Trollology.”

The book has three parts. The first explains what types of trolls there are and how they differ. The second shows how to build your blog for people who want to avoid unnecessary clashes with trolls—and how to build it for those who, on the contrary, are happy to fight them in internet battles. The third offers five detailed technologies:
— What to do if a troll has already written a negative comment?
— What to do if a troll is shamelessly lying?
— What to do if the troll turns out to be right, and you were wrong?
— What to do if a troll regularly brings you to tears?
— What to do if a troll asks about something you’re not ready to share?

All the techniques are explained through stories and real-life examples—listening to “Trollology” is both useful and interesting. You won’t be able to stop before you reach the end!