Conflict can serve as a powerful catalyst for improving relationships—raising trust, understanding, and acceptance—but it can also destroy the delicate thread of communication. Many people don’t realize that conflict development is entirely controllable and is determined by the actions of its participants.
In her book, the author suggests viewing conflict as a scenario with specific roles and a plot. With the help of a unique methodology, you can learn conflict management skills and create your own relationship scripts. The effectiveness of this methodology has been confirmed by numerous successfully resolved cases in personal, family, and organizational consulting.