You're the Fool Yourself: How to Persuade the Unyielding

How to respond to those who provoke you or accuse you? What’s the benefit of being offended? How do you convince a boss if he “knows better”? And what can you set against manipulation? Irina Barzhak, a psychologist, an HSE lecturer, and a columnist for “Snob,” shares audio advice in her own performance. Build communication that is beneficial for you. To do this, learn to control yourself, read your counterpart, and understand your own reactions. Win in negotiations confidently and without nerves.