Quickly shut down a rude person. Confidently win an argument. Negotiate better terms with someone who never intended to give in. All of this becomes achievable if you learn simple ways to protect your personal boundaries.
This book is a practical “training gym” for anyone who wants to improve anti-aggression skills. Kirill Zhdanov—coach and expert in public speaking, negotiations, and communication—breaks down 52 techniques that help you take the hit and neutralize your conversation partner’s manipulations.
In addition, the author offers exercises to develop mental flexibility, thanks to which you:
– will be able to respond sharply and with humor to jabs;
– will learn how to maintain initiative in any conversation;
– will figure out how to act when someone raises their voice at you;
– will master ways to resolve even the most heated disputes peacefully.