Behind every successful leader—an entrepreneur, a public figure—there is always a top-class business assistant. Not some girl who makes coffee and answers incoming calls, but a real professional. Someone who will competently build the boss’s schedule, resolve a conflict situation, arrange a business meeting if necessary, and take charge of organizing a trip abroad. Tanzilya Garipova selects and trains assistants for top managers and business owners. With her help, more than 3000 people have found themselves in this role over 6 years. This book is an instruction manual for those who are looking for the ideal business assistant—or want to become one.