The Negotiator: A Handbook

Every day we negotiate. Not just to strike deals with companies. We negotiate with colleagues, friends, and relatives too. But are we doing it successfully? The author offers an answer to this question. “The Negotiator’s Book” will give you a complete picture of how modern negotiations are conducted—how and what people say, what they need, how we moved from phone calls to video conferences and online auctions, and what to do about it.