Resolve the Conflict. Why It's Useful and Not Scary to Argue, Quarrel, and Stand Your Ground
4 hrs. 42 min.
Language
Russian
Author
Andrey König
Author
Andrey König
Narrator
Andrey König
Narrator
Andrey König
Description
Andrey Koenig is a conflict-management specialist who helped resolve more than 1,000 disputes at various levels. In his book, he presents a unique training program built on the idea that conflict can be beneficial for all parties in communication. The author explains that within a conflict people can openly state their goals, resolve contradictions, and begin interacting from a clean slate. The book offers an engaging guide to managing conflicts, allowing you to use them as a resource for negotiation. The author suggests concrete techniques, approaches, and methods to understand, recognize, prevent, and successfully resolve conflicts, as well as to communicate effectively within them.
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