The book is a practical guide to improving communication effectiveness by asking questions in different areas of interaction: people management, sales, negotiations, coaching, meetings, and facilitation. It also focuses on how to apply questions in recruiting, career management, psychotherapy, problem-solving, decision-making, design thinking, startups, and business innovation in the most optimal way.
The book contains many specific recommendations, examples, algorithms, and checklists. Essentially, it’s written for leaders, managers, recruiters, coaches, psychotherapists, journalists—everyone whose work is closely tied to communication. The author provides his personal experience gathered through work as a business trainer, business consultant, coach, facilitator, psychotherapist, and psychiatrist. He tried to generalize the work of leading specialists around the world and in Russia related to the new “science of questions”—at the level of the 21st century. Questions are a powerful weapon of the best communicators!