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Management experts and consulting firms constantly create new managerial concepts that are quickly branded as “innovative” and “cutting-edge.” Leaders who want to keep up with the times rush to implement these approaches, but almost always fail to achieve the promised results—so why does this happen? The task of this book is to expose popular business clichés, not add to their list. Although Felan formulates her own recommendations, she presents them as a replacement for ineffective theories. Her ideas and advice are offered as a starting point to help break out of the vicious circle of flawed thinking that permeates modern management.