Each of us has sought help, offered it, or accepted it. Using practical examples, the author explains how to correctly structure this process and avoid mistakes. Edgar Schein is an American psychologist, professor at the well-known international business school MIT Sloan. Born in Switzerland in 1928. Earned a master’s degree in psychology from Stanford University and a doctorate in social psychology from Harvard. He founded the science division “Organizational Psychology.” A theorist and practitioner of management, specialist in organizational culture. Author of many popular books on organizational culture and psychology, careers, and personal development. In Russian, his books were published as “Organizational Culture and Leadership” and “The Consulting Process. Building Win-Win Relationships ‘Client – Consultant’.” Member of the American Psychological Association. Winner of six professional and educational awards and prizes.