Working with doctors together, finding and implementing new ways to develop a clinic, studying patient flow—everything can be a pleasant and fruitful process rather than grey routine. Galina Ksenzova, an entrepreneur and medical marketer with 15 years of experience, knows this firsthand. In her book she shares effective tools for promoting a medical center and explains how to organize work so that you achieve your goals and enjoy the process.
— How to attract and retain patients and make the treatment process as comfortable as possible for both them and the doctors?
— How to identify the clinic’s growth points and use them at 100%?
— How to effectively introduce new services and promotions and set up work with partners?
— How to handle operational work and learn to manage patient flow?
— How to improve existing contact points and where to find new ones?