To achieve success, it’s important to be able to recognize emotions and use them skillfully for interacting with people and leading a team. In this audiobook, renowned psychologist Daniel Goleman—a two-time nominee for the Pulitzer Prize, author of popular books, and one of the creators of the concept of emotional intelligence—together with colleagues shows how EQ manifests in real situations. Clearly and in detail, the book breaks down 12 key skills that help you climb the career ladder, work more effectively, and become a stronger leader: from self-regulation and empathy to conflict resolution and the ability to motivate and inspire. You’ll learn what these competencies are, why they’re needed, and how to develop and apply them in professional and everyday life.